(4.0 / 5)1714+ Ratings

Vuugo Reviews

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Overall Rating

4.0
3 Reviews
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About Vuugo

Vuugo.com is an online electronics store that offers a wide range of computer hardware and electronics. Their product lineup includes computer components like motherboards, processors, and video cards; computer peripherals such as monitors, PC speakers, and webcams; and computer accessories including cables, mounts, and office supplies. They also provide electronics like cameras, cell phones, gaming devices, and televisions. Vuugo.com emphasizes a convenient and faster shopping experience compared to traditional retail, with services tailored to the needs of Canadian customers.

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Vuugo Customer Reviews (3)

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Connor Todd
Connor Todd
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Feb 10, 2023
Abigail Fraser
Abigail Fraser
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Feb 7, 2023
Doug Ladner
Doug Ladner
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Feb 5, 2023

Vuugo Customer’s Q&A

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Vuugo Features and Benefits

Key features and benefits of vuugo.com:

  1. Wide Selection - Offers a variety of electronics and computer hardware.
  2. Competitive Pricing - Often provides lower prices compared to other retailers.
  3. Fast Shipping - Quick delivery times for many customers.
  4. Exclusive Deals - Periodic discounts and promotions for members.
  5. User-Friendly Interface - Easy navigation and seamless shopping experience.
  6. Canadian-Based - Focuses on serving Canadian customers with local suppliers.
  7. Order Tracking - Allows customers to track their orders online.
  8. Secure Payment Options - Accepts Visa, MasterCard, PayPal, and Interac E-transfer.
  9. Customer Support - Provides assistance through chat, phone, and email.
  10. Product Reviews - Features customer reviews to help make informed decisions.

About Vuugo.com Prices and Cost?

Vuugo.com offers competitive pricing on electronics and computer components, with options for customers to submit price match requests if they find a lower price from online competitors operating solely in Canada. However, items advertised below Vuugo's actual costs are not eligible for price matching. The store provides zone rate shipping options, starting from $8.99, tailored for major cities in selected provinces. Customers should note that Vuugo does not provide free shipping, and any additional shipping fees apply for separate deliveries of backordered items. For returns or defective items, customers are responsible for covering the return shipping costs.

About Vuugo.com Payment Method?

Vuugo.com offers a variety of payment methods for online purchases. Customers can pay using Visa, MasterCard, PayPal, and Interac E-transfer. It is important to note that American Express Cards are not accepted. When making a purchase, after selecting the desired products, customers can choose their preferred payment method at checkout to complete the transaction.

Vuugo FAQs

FAQ

Vuugo Alternatives

Top 10 alternatives to vuugo.com:

  1. Newegg - Known for a wide range of electronics and computer hardware, offering competitive prices and frequent deals.
  2. Amazon - Offers a vast selection of products, including electronics, with fast shipping options and reliable customer service.
  3. Best Buy - Specializes in electronics and appliances, providing in-store pickup and a price match guarantee.
  4. B&H Photo Video - Renowned for photography, video, and audio equipment, with a strong online presence and knowledgeable staff.
  5. Micro Center - Offers a wide range of computer components and electronics, with physical stores for hands-on shopping.
  6. TigerDirect - Focuses on electronics and computer hardware, providing various deals and discounts.
  7. Fry's Electronics - Known for a broad selection of electronics and computer components, with both online and physical stores.
  8. Adorama - Specializes in photography and video equipment, offering competitive prices and a wide selection.
  9. PCPartPicker - Helps users find the best prices for computer components, with a focus on building custom PCs.
  10. NCIX - Offers a variety of electronics and computer hardware, known for good customer service and competitive pricing.
FAQ

About Vuugo.com Popular Products and Services?

Vuugo.com is an online electronics store that offers a wide range of products and services. Popular categories include Computer Components like motherboards, processors, and video cards; Computer Peripherals such as monitors, keyboards, and mice; Computer Accessories including cables, mounts, and office supplies; and Electronics like cameras, cell phones, and gaming devices. They also provide Software solutions, including antivirus and office applications. Customers can find promotions on various items, from memory kits to video cards. Vuugo.com has established itself as a digital e-commerce platform since 2009, focusing on providing a convenient shopping experience for computer hardware and electronics in Canada. They offer multiple payment options and shipping exclusively within Canada.

FAQ

What is Vuugo's return policy?

Returned items must be in the condition they were received in and include original packaging. A restocking fee of 15-20% may apply. Shipping fees and insurance are non-refundable. Customers must obtain a case number before returning a product. Contact customer service for more information.
FAQ

What is the merchandise return procedure?

Write down the RMA number on Vuugo's shipping label, ship the package with a tracking number and send a copy of the shipping receipt and tracking number to Vuugo. You will be notified once the package is received.
FAQ

What is the shipping and delivery policy at Vuugo?

Vuugo offers zone-rate shipping starting from $8.99 for selected provinces. The rate varies by province and can be found in the shipping policy. Shipping restrictions may apply. Contact customer service for more information.
FAQ

What is the RMA procedure at Vuugo?

The RMA procedure takes 5-15 business days from the day Vuugo receives the item. All returns must include a tracking number. The original payment method will be refunded within 6-12 business days. Contact customer service for more information.
FAQ

Vuugo.com Return Policy?

For Vuugo.com, the Return Policy stipulates that all products initially fall under the manufacturer's warranty. Select products may qualify for a 15-day limited guarantee, allowing for exchange or refund. Unopened products in original shrink wrap can be returned within 15 days. Opened products like hard drives, software, and laptops with a broken seal are not eligible for the 15-day guarantee and are covered by the manufacturer's warranty only. Returns require a Return Case Number, and products must be in original, resalable condition. A restocking fee of 20%-25% may apply, and defective items are only eligible for replacement, not refund. The Shipping Policy indicates that Vuugo offers zone rate shipping starting from $8.99 for major cities in selected provinces. Customers are responsible for return shipping costs, and shipping fees and insurance are non-refundable. The average delivery time is 2-5 business days, and customers must check packages for damage before accepting delivery. Returns must include a tracking number, and refunds are processed back to the original payment method within 6-12 business days after receiving the returned product.

FAQ

How do I initiate a return with Vuugo?

To initiate a return with Vuugo, first ensure that the product is in new and unused condition and retains the original packaging. Contact Vuugo's Customer Service to obtain a Return Case Number by calling 1-877-477-5707 or emailing support@vuugo.com with the subject line "RMA Request". Products must be returned within 15 days of purchase and include all original accessories for a full refund. Opened products such as hard drives, software, and laptops/desktops with a broken seal are not eligible for Vuugo's 15-day guarantee and are only covered by the manufacturer's warranty. A restocking fee of 20%-25% may apply, and shipping fees are non-refundable. The returned product must reach Vuugo within 15 days of the shipping date. Include a tracking number with your return, as Vuugo is not responsible for lost or stolen packages. Refunds are processed back to the original payment method within 6-12 business days after Vuugo receives the returned item.

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